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JivoChat Review

Brand popularity

5.0 - Very popular brand

eCommerce rating

3.0 - 1 e-commerce feature offered

Shipping & returns policies

2.0 - 1 rating - expand

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

5.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

3.0 - 3 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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JivoChat Review: JivoChat Pros & Cons

JivoChat (jivochat.com) is a well-known live chat software store which competes against other chatbot software providers like Spiceworks, ManyChat, LiveChat, Chatzy and SysAid. Based on our in-depth JivoChat review, when compared to its competitors, JivoChat is a mid-range performing brand within its category. Read the full Jivochat.com review below for more details.

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  • Ease-of-use: How easy is each store to use and set up? How easy is each provider to learn and use?
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  • Video chat options: Does each store offer video chat options? Is there video chatting on each provider?
  • Easy setup: How easy is it to set up each store? How quick can each provider be set up before using?
  • Good automation features: How good are the automation features on each store? How are each provider's automation capabilities?
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  • Free trial: Does each store have a free trial period? Can I try each provider for free?
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JivoChat's strengths are:

Knoji has 41 JivoChat reviews and ratings as of July 21, 2026. Knoji editors and the Knoji shopper community have reviewed JivoChat and compared it against 540 top live chat software brands, reviewing JivoChat based on product and store features. Knoji reviews and ranks Jivochat.com and other live chat software providers based on how many features each offers and based on a 5-star rating scale. Based on these factors and 41 JivoChat reviews, JivoChat earns an overall score of 3.8 out of 5.0 points. JivoChat offers 4 total features. JivoChat's review score also factors in its popularity, which is in the mid-range compared to competing .

JivoChat currently has 1 active discount codes. You can view all JivoChat's coupon codes here

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CUP2026
jivochat.com
Rated 3.8 - 41 ratings
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About JivoChat

JivoChat is a mid-size live chat software company operating the e-commerce site jivochat.com. JivoChat sells its products and services in the live chat software industry. JivoChat offers discount codes and coupons to its customers occasionally. JivoChat has a mix of reviews among shoppers on Knoji, with 41 ratings and an average rating of 2.2 stars. JivoChat scores below average compared to other brands in the live chat software industry, providing 1 e-commerce features to better serve its customers.

JivoChat's Review Scorecard

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